After-sale service

1. Our company's business covers the whole country and is equipped with a skilled, experienced, high-quality and efficient after-sales service team; We guarantee to respond to customer requests within 2 working hours upon receiving a call or fax from your company, and to send dedicated personnel to the site within 24 hours to resolve any issues. (Adjust accordingly based on distance)
2. During the warranty period, all after-sales service related content is free of charge (including labor and accessories), and we guarantee that after six months of shelf use, our company will send trained employees to your company for free maintenance work, such as paint maintenance, repair, re adjustment, etc. Repeat the above work before the warranty period expires.
3. After the warranty period expires, our company guarantees that in addition to charging a small amount of labor costs for after-sales service, we will provide your company with the most favorable prices for the accessories and ensure that the accessories are delivered to your company in a timely and accurate manner.
4. During the use of your company, if damage is caused by employee errors or accidents, our company will provide a free one-year warranty.
5. Establish detailed information about customer shelf engineering, with a dedicated department in charge. Regularly call your company's user department to inquire about any defects during use, and promptly dispatch personnel to resolve any issues.
6. Regularly inspect and maintain customer shelves based on their specific situation; And provide better training to the entire after-sales service personnel to improve their quality, in order to provide better service to your company.